Meet Our Team

Crisis Expertise Rooted in Hands-On Experience

From his role as a Direct Support Professional II at a federally CQL-certified ICF facility to his leadership as a Crisis Site Supervisor, Andre has consistently excelled in high-pressure environments. Key achievements include:

• Behavioral Crisis Management: Implemented and monitored behavioral support plans for 212+ DD waiver individuals, significantly reducing escalations and promoting stability.
• De-Escalation Training: Certified in and taught advanced crisis intervention techniques (EASE, EUMUR, Core 4) to 70+ nurses, enhancing team readiness for acute behavioral crises.
• MID/CAD Specialization: Worked directly with mentally ill and dangerous (MID) individuals, ensuring safety through trauma-informed practices and proactive risk assessment.

Leadership in Building Resilient Teams

Andre's supervisory roles highlight his ability to empower staff and optimize operations:

• Staff Development: Trained and mentored 60+ crisis professionals, establishing a sustainable 6:4 staff-to-client ratio to ensure personalized care and operational efficiency.
• Program Innovation: Launched and managed the “Hotel Crisis Program,” creating structured, therapeutic environments for individuals in acute distress.
• Compliance & Efficiency: Streamlined medication tracking, reporting, and scheduling systems, ensuring strict regulatory adherence and continuity of care.

Commitment to Trauma-Informed, Culturally Competent Care

With a focus on cultural humility and individualized treatment planning, Andre has advocated for person-centered approaches in residential and community settings. He designs case management strategies that align with state standards and foster inclusive environments that respect diverse backgrounds and needs.

Why This Matters for Elibrium LLC

Andre's blend of frontline crisis experience and operational leadership ensures our team can:

• Respond Rapidly: Leverage proven de-escalation frameworks to stabilize emergencies.
• Prevent Institutionalization: Implement community-based solutions that prioritize resilience.
• Empower Caregivers: Train families and staff to manage complex behaviors with confidence.

Education & Core Competencies

• Training: Crisis intervention, behavioral support planning, MID-specific care.
• Leadership: Staff supervision, program development, and cultural competency.
• Education: Coursework in Business Administration (Mayville State University).

Crisis Leadership & Behavioral Expertise

David's career reflects a steadfast focus on safety, empowerment, and innovation:

• Program Supervision Excellence: At REM, he supervised a residential group home for 6 individuals with challenging behaviors, ensuring compliance while advancing person-centered care. His work significantly reduced crisis incidents through proactive behavioral planning.
• High-Risk Security & Crisis Consultation: With LNX Security, David provided critical support for high-risk clients, blending security expertise with de-escalation strategies to ensure safety in dynamic environments.
• Crisis Program Development: As Crisis Site Supervisor, he trained 60+ specialized professionals in just 6 months, established a sustainable staff-to-client ratio, and managed an innovative crisis program to support individuals in acute distress.

Building Resilient Teams & Systems

David's leadership ensures operational efficiency and staff confidence:

• Staff Empowerment: Expertise in training teams on trauma-informed protocols, cultural competency, and individualized treatment planning.
• Compliance & Coordination: Streamlined scheduling, timesheet management, and reporting systems to meet state and federal standards.
• Inclusive Communication: Proficient in American Sign Language (ASL), enhancing accessibility for clients with hearing impairments.

Why This Matters for Elibrium LLC

David's unique blend of security, behavioral health, and operational leadership ensures our team can:

• Deploy Rapid Interventions: Leverage real-world crisis experience to stabilize high-risk situations.
• Prioritize Safety & Dignity: Integrate security-minded strategies with compassionate, trauma-informed care.
• Foster Long-Term Resilience: Equip caregivers and staff with tools to manage complex behaviors and reduce burnout.

Education & Core Competencies

• Training: Crisis de-escalation, behavioral support planning, ASL proficiency.
• Leadership: Staff supervision, program development, and cross-cultural communication.
• Education: Coursework in Business Administration (Mayville State University).

Core Strengths for Administrative Support

• Healthcare Systems Mastery: Managed patient charts and physician credentialing, ensuring HIPAA-compliant processes critical for behavioral health documentation. Built evidence timelines and liaised with legal teams, transferable to maintaining audit-ready crisis documentation.
• Crisis-Adjacent Operational Skills: Processed medications, de-escalated client crises, and coordinated healthcare in mental health advocacy roles, providing firsthand insight into frontline needs. Trained staff in cleaning protocols and managed technical systems, demonstrating precision in workflow standardization.
• Proactive Problem-Solving: Known for “fixing problems before they occur” (e.g., organizing files, streamlining communications), preventing bottlenecks in high-stakes scheduling and deployments.

Why Riley Excels in Behavioral Health Administration

• Bridging Clinical & Administrative Gaps: Understands behavioral health terminology from direct advocacy roles, enabling accurate data entry and seamless coordination between clinical teams, families, and external partners.
• Stabilizing Operations Under Pressure: Technical troubleshooting experience mirrors adaptability in resolving office emergencies during crises. Medication processing background supports accurate medication logs and supply tracking.
• Long-Term Reliability: Thrives in structured environments, making them ideal for maintaining consistent operational workflows.

Education & Core Competencies

• Education: Psychology Degree; understands behavioral health principles impacting clients.
• Certifications: Accounting Skills Certificate  – strengthens billing and compliance support.
• Technical Skills: Office organization, records management, database entry, and multi-line communication.